Raising the Standard
What makes a support worker truly great? At Your Home Care, the answer lies not just in compassion or experience, but in the strength of the training behind every team member.
As the disability sector evolves, providers face growing responsibilities and higher expectations—from families, from the NDIS, and from the people they support. That’s why Your Home Care is investing in a comprehensive training ecosystem designed to ensure every support worker is not only confident and capable, but safe, compliant, and ready for the complexity of modern care.
Built from the Ground Up
Training at Your Home Care isn’t a tick-box exercise. It’s a robust, interactive, and clinically informed experience. Known internally as Support Worker Training (SWT), the program is overseen by a Registered Nurse and mapped to NDIS Skills Descriptors, with modules tailored for everything from safe mealtime assistance to complex wound care and restrictive practice protocols.
“Training is where unity is built and continuity of care is strengthened. It’s inspiring to witness our team members step up as leaders sharing their knowledge, supporting one another, and growing together. Every session is filled with openness, empowerment, and heart, a true reflection of the incredible YHC support workers who show up with care and commitment for their participants every single day.”
— Richelle, Clinical Coordinator
A Foundation of Confidence and Safety
With over 40 workshops available, Your Home Care’s approach blends theory and practical skills to cover:
This isn’t generic training. SWT includes tailored pathways based on role type and participant needs, ensuring relevance and avoiding information overload.
Courses are delivered in multiple formats—visual, audio, written—and built around national literacy and numeracy levels, ensuring accessibility for all team members.
MAYBO Training: Reducing Risk, Promoting Respect
One key area where Your Home Care sets itself apart is in its adoption of MAYBO training. Delivered by an in-house certified trainer, MAYBO is an internationally recognised program for conflict resolution, de-escalation, and personal safety.
Support workers learn:
This training is especially vital for staff working in environments where restrictive practices are authorised under NDIS guidelines. As a registered provider delivering complex supports, Your Home Care ensures its workforce meets the highest safety standards—without compromising on respect or person-centred values.
Designed for Audit-Ready Compliance
NDIS compliance isn’t just about paperwork. It’s about culture. SWT aligns with best practices and NDIS audit expectations, supporting:
This structure ensures every support worker can step into any shift with the same standard of preparation—a win for participants, staff, and the business alike.
Leadership Through Education
For General Manager Jasmine Lauga, the training program is a key part of the company’s strategy to lead by example in a changing industry:
“Our vision is to be the leading provider of high-quality support for people with disabilities. We’re proud to empower our team through ongoing education and training, giving them the knowledge and skills to deliver exceptional client care. This investment not only strengthens our workforce, it builds confident, capable staff who are ready to meet the evolving needs of the disability support sector.”
— Jasmine, General Manager
Real-World Skills, Real-Life Impact
The true value of this training shows up in the small moments. When a staff member calmly de-escalates a behaviour of concern. When a participant feels safe and heard. When a family breathes easier knowing their loved one is in steady hands.
For support coordinators and industry partners, this depth of training means fewer gaps, faster onboarding, and better outcomes across the board.
Supporting Quality from the Inside Out
As the disability support sector continues to evolve, Your Home Care is investing where it matters most: in people. Their training program isn’t just about teaching tasks—it’s about building a culture of excellence, responsibility, and heart.
Whether it’s through in-house clinical expertise, compliance with the latest NDIS requirements, or commitment to positive behavioural support, Your Home Care is setting a new standard for what training can (and should) be.
For more about their services and values, visit Your Home Care.
